How to build family loyalty

Its time to think kids and add that extra layer of experience to your family offering. 


Its been a tough year, with many brands and local businesses tweaking their offering to meet the demands of customers and the latest government requirements. It is now time to think about how the hospitality and leisure industry can regain families’ trust and offer the best family experience money can buy. There are so many factors to be aware of, but keeping kids busy in their seats is something we should all consider. With one way routes and strict social distancing measures, parents rely on their chosen restaurant or cafe to entertain their children at the table.


An often underused children’s menu can be transformed into an educational tool, packed with puzzles and games that the whole family can enjoy. The provision of an activity pack with crayons is not only a great way to keep your customers happy but your teams too! 


Elements at the table can be used as a platform to provide extra opportunities for promotion and brand awareness. Anyway, that can drive traffic to your website or encourage great organic social media content, will benefit your business but ultimately, give your customers a great memory to take home.


By continuing to stay positive and preparing for what we all hope is a busy Summer, creating a great reason to revisit should be at the top of your list.


Craftis are here to help

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Tags covid safe dining, bizzi mats, menu mats, brand awareness, positive experience

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