Privacy Policy

Craftis Website

This privacy policy sets out how Crafti’s Ltd collects, uses, maintains and protects any information collected from users (each, a User) of the www.craftis.co.uk website (Site). This privacy policy applies to the Site and all products and services offered by Crafti’s Ltd. Crafti's Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

Crafti’s Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

Crafti’s Ltd may change this policy from time to time by updating this page. When we do, we will revise the updated date at the bottom of this page. You should check this page from time to time to ensure that you are happy with any changes. 

Cookies
We use a cookie to register the fact that you have visited the site before and have seen our cookie notification banner making you aware that we use cookies. We also use an encrypted cookie to store information about your visit that is essential for the running of the site. 

Google Analytics: We use Google Analytics to track visits to our website to help us learn more about our customers and to see where our site needs improvements. To find out more about the cookies used see google.com/analytics.

Session Cookies: We also use a number of Session Cookies to remember your details from page to page. Without these Session Cookies the Customer Account section of the website will not operate correctly. All Session Cookies will expire when you close the browser. 

The social media plug-ins for Twitter and Facebook at the bottom of this page may also set or retrieve cookies on your machine, if you are logged in to these websites, or have previously downloaded cookies controlled by these sites.

If you have any questions about this policy please contact us. 

Personal identity information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out the contact form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities or being able to use our online ordering facility.

Non-personal identity information
We may collect non-personal identification information about the User’s computer, including IP address, operating system and browser type. This is statistical data about our Users’ actions and patterns to improve website performance, and does not identify any individual.

How we use collected information:
Crafti’s Ltd may collect and use Users’ personal information for the following purposes:

  • To fulfill your requirements as a Customer with regards to quotations, orders and delivery of our products.
    We require an email address and contact address to send User information and updates pertaining to a quotation or order. It may also be used to respond to enquiries, questions, and/or other requests relating to our products/services. Information you provide helps us respond to customer service requests and support our customers more efficiently.
  • Based on legitimate interest we will keep in touch by periodic emails on related product or service information, changes to office opening times and company news. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site to improve our Site performance.
  • We may use the feedback you provide to improve our products and services.

Email and contact information

Our newsletter contains tracking images that enable us to see how many people with images enabled in their email, opened the newsletter or clicked on a link. We use this information to help us improve the services we offer. If you do not download images in our emails, then we are not able to track opens or click-throughs.

Your contact information will be held by Crafti's Ltd only, we will not pass on your details to any other party.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we protect your information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information. Please be assured we do not store payment details anywhere.

Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers such as Google for the purposes of improving our customer experience and performance of the website, as outlined earlier.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, which comply with the EU General Data Protection Regulation 2018 (GDPR).

Data protection regulations
Crafti’s Ltd are regulated by the EU General Data Protection Regulation 2018 (GDPR).

To ensure compliance with our obligations under these regulations we keep personal data up to date, store and destroy personal data securely, do not collect or retain excessive amounts of data and protect personal data from loss, misuse, unauthorised access and disclosure. 

Access to your own personal information
You may request details of personal information, which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please write to Crafti’s Ltd, 8 Foundry Place, Old Tiffield Road, Towcester, NN12 6FP or email theteam@craftis.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to Crafti’s Ltd or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Craftis Ltd, 8 Foundry Place, Old Tiffield Road, Towcester, NN12 6FP or email theteam@craftis.co.uk

Updated: 1.12.2021


Craftis AR App

Policy Summary

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

Device permissions for Personal Data access
Personal Data: Approximate location permission (non-continuous), Camera permission, Motion sensors permission, Sensors permission, Social media accounts permission and Storage permission

Contact Information

Owner and Data Controller
Harmony Studios Limited
Harmony,
4, Connections House,
Station Road,
Bigglewade,
SG18 8RH
Owner contact email: info@harmony.co.uk


Full Policy


Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Camera permission including TruDepth API for iOS devices, Storage permission, Motion sensors permission, Approximate location permission (non-continuous), Sensors permission and Social media accounts permission.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

TrueDepth API Data.
The Brain AR app for iOS devices uses the device's TrueDepth camera system to track the movement of your head position, head rotation and mouth movements relative to the camera video feed. This allows for a unique user experience known as "Face Filters". In order for this functionality to be possible, the app requires access to your device's camera. This access can be toggled on or off at any time in your device's permissions setting.

The camera images and resulting depth data are only used for gameplay purposes. The live video feed is never used, and its data is never stored locally or remotely other than if the composite video is actively recorded by the user. Camera access is required to get depth data from Apple's API's.

This data is stored on the device only for the duration of your current app session.

Face data is never stored locally or remotely, given to third parties, or used for any non-gameplay purposes. The face data is only visible on your device, and never leaves your device at any time.


Mode and place of processing the Data

Methods of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing ("opt-out"), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.


Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Device permissions for Personal Data access.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Device permissions for Personal Data access
Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.
By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.
The exact procedure for controlling app permissions may be dependent on the User's device and software.
Please note that the revoking of such permissions might impact the proper functioning of this Application.
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Approximate location permission (non-continuous)
Used for accessing the User's approximate device location. This Application may collect, use, and share User location Data in order to provide location-based services.

The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the approximate position of the User on a continuous basis.

Camera permission
Used for accessing the camera or capturing images and video from the device.
The app uses the camera image to recognise a human face within the view and interpret the position, location and rotation of the users face. It does not recognise individual features or the difference between faces.
TrudDepth API data is never stored or distributed on, or from, the users device.
The app does not record/store/distribute or communicate any user data relating to the camera use.

Motion sensors permission
Used for accessing the User's device motion sensors to measure the User's activity such as step counts, stairs climbed, and movement type (walking, cycling, etc.).

Sensors permission
Used for accessing data from sensors that Users may use to measure what is happening inside their body, such as for instance, heart rate.

Social media accounts permission
Used for accessing the User's social media account profiles, such as Facebook and Twitter.

Storage permission
Used for accessing shared external storage, including the reading and adding of any items.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:
This Application requests certain permissions from Users that allow it to access the User's device Data as described below.

Device permissions for Personal Data access (this Application)
This Application requests certain permissions from Users that allow it to access the User's device Data as summarized here and described within this document.
Personal Data collected: Approximate location permission (non-continuous), Camera permission, Motion sensors permission, Sensors permission, Social media accounts permission and Storage permission.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

    Details about the right to object to processing

    Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

    Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

    How to exercise these rights
    Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.


    Additional information about Data collection and processing

    Legal action
    The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

    The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

    Additional information about User's Personal Data
    In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

    System logos and maintenance
    For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

    Information not contained in this policy
    More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

    How "Do Not Track" requests are handled
    This Application does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.

    Changes to this privacy policy
    The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

    Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

    Definitions and legal references


    Personal Data (or Data)

    Any information that directly, indirectly, or in connection with other information - including a personal identification number - allows for the identification or identifiability of a natural person.

    Usage Data
    Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

    User
    The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

    Data Subject
    The natural person to whom the Personal Data refers.

    Data Processor (or Data Supervisor)
    The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

    Data Controller (or Owner)
    The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

    The Application
    The means by which the Personal Data of the User is collected and processed.

    Service
    The service provided by this Application as described in the relative terms (if available) and on this site/application.

    European Union (or EU)
    Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

    Legal Information

    This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

    This privacy policy relates solely to this Application, if not stated otherwise within this document.


    Updated: 4.11.21

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